RETURNS, CANCELLATION, REFUNDS AND EXCHANGES
We will not refund an item unless it is defective. If the item received is damaged, we ask that you provide us an email that includes a picture of the defective item (CLEARLY SHOWING THE DEFECT) where indicated in the form within 5 business days from the date of delivery . We will then determine if the client is eligible for an exchange by responding to the email within 48 business hours with a return confirmation number. The item must be unworn with all its original tags. We are not responsible for return shipping costs or duty fees. Upon reception, inspection, and qualification of the return, We will process the exchange. A confirmation email will be sent to you once the replacement item is shipped. Once an order is placed and processed, no changes can be made to that order.
Once we have sent you a confirmation email, Send your defective item to the location attached to the email.
An order cannot be cancelled.If for any reason we are forced to refund a cancelled order or item. We will keep processing fees of at least 60%.